Tenant FAQs

Applications can typically be submitted online or in person. Each adult applicant must submit a separate application. Once submitted, we typically begin processing within one business day, and you’ll be notified as soon as a decision is made.

Rent is paid securely through our online portal. This system makes it simple to view your balance, set up automatic payments, and keep a record of your payment history.

Check your lease agreement and contact management before getting a pet. Some properties allow pets with an additional pet deposit or monthly pet rent, while others have restrictions.

Most leases require written notice before moving out. Check your lease for the required notice period and submit your intent to vacate in writing by the deadline.

Your property manager handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse.

All non-emergency maintenance requests should be submitted through the tenant portal. For urgent issues, please contact us immediately by phone and email so we can respond quickly.